My Commitment to You
When you choose to work with me, you’re choosing a space that is safe, supportive, and grounded in integrity. Coaching is a partnership, and I am committed to building a relationship based on trust, respect, and confidentiality.
Confidentiality
What you share with me in coaching sessions stays between us.
- I will not share details of our sessions without your explicit consent.
- The only exception is if I am legally required to disclose information to protect your safety or the safety of others.
- Notes I take during or after sessions are securely stored and used solely to support your coaching process.
Privacy & Data Protection (GDPR Compliant)
I take your privacy seriously and follow all applicable data protection regulations, including GDPR.
- What I collect: Only the information needed to provide coaching services (such as your name, email address, and relevant coaching notes).
- How I store it: On password-protected devices or GDPR-compliant platforms.
- How long I keep it: Only as long as necessary for our work together and for legal record-keeping.
- Your rights: You may access, update, or request deletion of your data at any time.
For full details, see my Privacy Policy.
Professional Ethics
As a coach and counsellor, I adhere to professional standards that prioritize:
- Respect: Honoring your values, beliefs, and pace.
- Autonomy: You are always in control of your decisions and actions.
- Non-judgment: I provide a supportive space without criticism or agenda.
- Boundaries: Coaching is not therapy. If an issue arises beyond my scope, I will refer you to appropriate resources.
Coaching Agreement
To ensure a clear and respectful working relationship:
What You Can Expect from Me
- A confidential, non-judgmental, and supportive space.
- Prepared, present, and professional sessions.
- Respect for your goals, values, and decisions.
- Professional boundaries and referral to other resources if needed.
What I Ask of You
- Attend sessions on time and ready to engage openly.
- Take responsibility for your choices and actions.
- Commit to any agreed-upon actions between sessions.
- Provide at least 24 hours’ notice if rescheduling is needed.
Ending Coaching
You may pause or end coaching at any time. I simply ask that you let me know so we can review progress and bring closure to our work.
By scheduling and attending coaching sessions, you acknowledge and agree to these terms.
Contact
If you have any questions about these policies or our agreement, please contact me at:
Email: fay@faykortleven.com