(Last updated: 16 Aug 2025)
Plain‑English answers you can skim. If anything’s missing, ask in your discovery call.
Who do you work with?
Primarily thoughtful women navigating a real chapter change — career shifts, post‑divorce, post‑loss, moving countries, burnout recovery, or the quiet ache of this isn’t it. If you feel aligned and don’t identify as a woman, you’re still welcome to reach out.
What makes your coaching unique?
I work with compassion, empathy and a down-to-earth approach, tailored to meet you exactly where you are in your journey. Having been through multiple life transitions, and loss myself, I understand the complexities of change -whether it’s a desired change, or an unexpected one. I bring my own experiences and insights into our sessions, making my approach not only practical but deeply personal.
I offer counselling-informed coaching to create a safe, supportive space where you can explore your challenges without judgment.
What is your background and experience in coaching?
I am a certified Coach Counsellor and a Journal Therapy Coach. I specialise in finding closure from endings, initiating bold beginnings and navigating the messy middles.
I have over 20 years of experience in education and training. I’m the author of 30 New Days guided journals, where I have been able to help women get out of stuck, move on from divorce and loss, and find the courage they need.
Is this therapy?
No. It’s coaching with counselling‑informed tools. If something outside coaching scope shows up (e.g., acute trauma), I’ll signpost specialised support. If you’re in immediate crisis, please use emergency support (see the last FAQ on crisis help).
What programmes do you offer and what do they cost?
- The Power Session (90 minutes) — €150
One focused session + 30‑day action map. - The 90 Days Programme — €990
Weekly momentum, 4‑stage method, visible wins. - The 6 Month Bold Beginning Programme — €1,300
Deeper work, steadier integration, bigger shifts.
👉 Full details: The Bold Beginnings Programmes
(Direct jumps: Power Session • 90 Days • 6 Months)
How do I choose between the three?
- Power Session if you need clarity fast for a decision, a boundary, or a stuck loop.
- 90 Days if you want weekly accountability to move through an ending → beginning with visible actions done.
- 6 Months if you’re changing identity‑level patterns and want time to practise, adjust, and anchor.
Still unsure? Book a free discovery call and I’ll recommend the best fit.
What happens in a session?
We start with a brief check‑in and your priority for today. We’ll work through the 4‑stages; Recognize the End → Release & Integrate → Redefine the Vision → Step Into the New. You leave with one Next Step and, if helpful, templates or scripts.
What support do I get between sessions?
For programme clients: light voice/text support (Mon–Fri) with a typical response within 24 hours. You’ll also get brief notes and your Next Step after each call.
Are sessions online or in person?
Both. Online or in Veghel.
Location: Besselaar 3, Veghel, 5467 JA, The Netherlands (parking available; wheelchair accessible).
Timezone: Europe/Amsterdam. International clients welcome.
What’s your cancellation and reschedule policy?
24‑hour notice to cancel or reschedule. Programmes include a 6–8 week grace window to complete any missed sessions.
Do you offer payment plans?
Yes. For the 6‑month programme, a simple instalment option is available (e.g., 3 × €450). If you book a Power Session and then upgrade to the 90‑day programme within 7 days, your session fee can be credited to the programme fee. If payment is a problem, please get in touch, so we can find a solution together.
Do you work with employers or reimbursements?
Sometimes employers sponsor coaching. If helpful, I can provide an invoice and a simple outcomes summary. Coaching isn’t typically health‑insurance reimbursed.
How should I prepare for my first session?
Come as you are. If you like, write down your thoughts to bring along: 1) what’s ending or feels done, 2) what matters most in the next chapter, 3) one thing you’d love to be different in 30 days.
Do you give homework?
Light, practical actions you can complete in your real life—often scripts, one email, one conversation, or one boundary to practise.
What about confidentiality?
Your sessions are private and confidential within the bounds of the law and duty of care. I don’t record sessions without explicit consent. Written notes are kept minimal and secure.
Are you available if I’m in crisis?
Coaching is not the right container for immediate crisis or risk of harm. In the Netherlands:
- Emergency: call 112 (police/ambulance/fire).
- Suicide prevention: 113 Zelfmoordpreventie — call 0800‑0113 or 113, or use their 24/7 chat at 113.nl.
If you’re outside NL, contact your local emergency services.
How do I start?
Book a free discovery call. We’ll clarify your goals, choose the right offer (or a custom path), and you’ll leave with one clear next step whether we work together or not.
Still not sure?
Reach out for a no pressure chat for more information.
Book a Free Discovery Call — no cost, no pressure. You’ll leave with one clear next step whether we work together or not.
Email: fay@faykortleven.com
Phone/WhatsApp: +31 6 2995 3983
Location: Besselaar 3, Veghel, 5467 JA, The Netherlands (parking available; wheelchair accessible office)
Still not sure?
One Bold Step For Today
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